Ship by Date

Shipping times may vary based on the current order volume and can take longer than the production time listed in the product descriptions. All orders placed during a sale are likely to ship a few weeks later than the listed production time. For this reason, there are no guarantees on when an item will ship. Please understand that by placing an order you are agreeing to these terms.

All of my work is handmade with a lot of love. While the priority is to get orders into your hands as soon as possible, the quality and care that goes into your custom order takes time. With this in mind, I appreciate your patience as I work diligently on completing your orders.

Returns and Cancellations

If you want to cancel an order, you have 24 hours after the order was placed to cancel it. After that, work will begin on your order and it cannot be cancelled while in production.

Returns will only be possible for unworn pieces in their original condition. You must contact me within 7 days of delivery and it must be shipped back to me within another 7 days only after a comfirmation from me that I will accept the return. Do not ship anything to me before a return is authorized. Refunds will be processed once I have recieved your returned order, minus a 10% restocking fee. Customer assumes responsibility for return shipping cost and original shipping will not be refunded.

Canada and US Shipping

All items ship from Toronto, Canada with tracking and insurance, either via courier or the postal service. I reserve the right to choose the specific carrier for each shipment depending on the best option for your specific destination. You will receive an email with your tracking information once your order ships.

Shipping times will vary depending on your location. Canadian shipping typically ranges from 2-7 business days. US shipping usually takes 4-5 business days but can sometimes take longer depending on US Customs processing times. Your individual tracking link will give you a delivery estimate along with updates on your parcel’s progress.

International Shipping

All international shipping (anywhere outside of Canada and the US) has a flat fee. I reserve the right to choose the specific carrier for each shipment depending on the best option for your specific destination. Contact me if you wish to use alternate shipping options. International delivery often takes between 2-4 weeks depending on Customs processing times in your country, but can sometimes take longer, therefore there is no shipping estimate for international shipping. All Customs import/VAT fees are the responsibility of the buyer.


All products, excluding ready to ship items, are made custom to your specific measurements. If there are any problems with the fit, please let me know. If the measurements provided were incorrect, the customer is responsible for exchange shipping, both ways. If the measurements provided were correct but it was made incorrectly, I will cover the shipping.

Please make sure to check our Sizing page before you place your order.

Custom Order Requests

Excluding regular custom sized products, which are included in the return policy, specific custom orders will be accepted on a case by case basis. Custom designs or colors will not be eligible for return.